Customer feedback examples from 10 leading companies – Google, Facebook, Amazon…

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How-to-collect-customer-feedback_-examples-from-10-leading-companies

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples You want to be careful when asking […]

The post Customer feedback examples from 10 leading companies – Google, Facebook, Amazon… appeared first on Usersnap - Blog for collecting visual feedback.

25 Screen Capture Tools To Speed Up Web Project Communication

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25 Screen Capture Tools

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.  As per studies, 90% of information entering the brain is […]

The post 25 Screen Capture Tools To Speed Up Web Project Communication appeared first on Usersnap - Blog for collecting visual feedback.

Customer Centric Culture: Purpose and Profitability?

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Customer Centric Culture Purpose and Profitability

In a nutshell being customer-centric means: putting your customers first. But it is actually a lot deeper than that. It is placing customers at the core of your business and then building everything around it.  It is not simply trying to please customers to make money, but to listen to them and offer solutions to […]

The post Customer Centric Culture: Purpose and Profitability? appeared first on Usersnap - Blog for collecting visual feedback.

What is a Wireframe?

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Web applications don’t just appear out of thin air. How does a site or an app make the leap from a UX designer’s brain onto the computer screen? Wireframing is the answer—and it’s one of the main design tools used...

The post What is a Wireframe? appeared first on Treehouse Blog.

Customer feedback examples from 10 leading companies – Google, Facebook, Amazon…

on . Posted in Blog

How-to-collect-customer-feedback_-examples-from-10-leading-companies

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples You want to be careful when asking […]

The post Customer feedback examples from 10 leading companies – Google, Facebook, Amazon… appeared first on Usersnap Blog.

25 Screen Capture Tools To Speed Up Web Project Communication

on . Posted in Blog

25 Screen Capture Tools

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.  As per studies, 90% of information entering the brain is […]

The post 25 Screen Capture Tools To Speed Up Web Project Communication appeared first on Usersnap Blog.

How To Measure UI/UX Design Impact On Business (+ Our Own Experience)

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How To Measure UI/UX Design Impact On Business | Usersnap Blog

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? Or how would UI/UX contribute to business growth?  Here at Usersnap, […]

The post How To Measure UI/UX Design Impact On Business (+ Our Own Experience) appeared first on Usersnap Blog.

What is a Prototype?

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As any UX designer can tell you, testing web sites as you build them is not easy. But, as they would also tell you, there are so many changes that happen during the design process! Well, thankfully, there’s a simple,...

The post What is a Prototype? appeared first on Treehouse Blog.

Why you should focus on quality assurance planning

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Why you should focus on quality assurance planning

One of the most difficult parts of software architecture is quality assurance planning. Brian Foote and Joseph Yoder said “If you think a good architecture is expensive, try bad architecture.” Poor development and testing workflows will result in slow progress, high costs and an unusable product. You need to consider quality assurance planning in combination […]

The post Why you should focus on quality assurance planning appeared first on Usersnap Blog.

Customer feedback examples from 10 leading companies – Google, Facebook, Amazon…

on . Posted in Blog

How-to-collect-customer-feedback_-examples-from-10-leading-companies

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples You want to be careful when asking […]

The post Customer feedback examples from 10 leading companies – Google, Facebook, Amazon… appeared first on Usersnap Blog.

25 Screen Capture Tools To Speed Up Web Project Communication

on . Posted in Blog

25 Screen Capture Tools

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.  As per studies, 90% of information entering the brain is […]

The post 25 Screen Capture Tools To Speed Up Web Project Communication appeared first on Usersnap Blog.

How To Measure UI/UX Design Impact On Business (+ Our Own Experience)

on . Posted in Blog

How To Measure UI/UX Design Impact On Business | Usersnap Blog

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? Or how would UI/UX contribute to business growth?  Here at Usersnap, […]

The post How To Measure UI/UX Design Impact On Business (+ Our Own Experience) appeared first on Usersnap Blog.

What Is A/B Testing?

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The goal of UX work seems simple: to create a better experience for your site or app’s users. But there’s a lot of UX methodology that’s not necessarily so self-explanatory. Like, for example, A/B testing! Let’s break it down a...

The post What Is A/B Testing? appeared first on Treehouse Blog.

Customer feedback examples from 10 leading companies – Google, Facebook, Amazon…

on . Posted in Blog

How-to-collect-customer-feedback_-examples-from-10-leading-companies

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples You want to be careful when asking […]

The post Customer feedback examples from 10 leading companies – Google, Facebook, Amazon… appeared first on Usersnap Blog.

25 Screen Capture Tools To Speed Up Web Project Communication

on . Posted in Blog

25 Screen Capture Tools

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.  As per studies, 90% of information entering the brain is […]

The post 25 Screen Capture Tools To Speed Up Web Project Communication appeared first on Usersnap Blog.

How To Measure UI/UX Design Impact On Business (+ Our Own Experience)

on . Posted in Blog

How To Measure UI/UX Design Impact On Business | Usersnap Blog

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? Or how would UI/UX contribute to business growth?  Here at Usersnap, […]

The post How To Measure UI/UX Design Impact On Business (+ Our Own Experience) appeared first on Usersnap Blog.

Aminé + Treehouse for Project: Unlock The American Dream

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On September 27, we teamed up with famous Portland-raised rapper Aminé to visit local teens and unveil Project: Unlock The American Dream! Five kids from each school and Boys & Girls Club are receiving a year-long Techdegree scholarship funded by...

The post Aminé + Treehouse for Project: Unlock The American Dream appeared first on Treehouse Blog.

Customer Experience Strategy for Small Business in 6 Steps

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Customer Experience Strategy for Small Business

Many small businesses fail because they overlook the importance of a customer experience strategy. If you are unfamiliar with the term, it is the plan undertaken by a business to address a customer’s holistic perception of the business after they interact. Customer experience (CX) is about delivering the best solutions to customers effectively. Why do […]

The post Customer Experience Strategy for Small Business in 6 Steps appeared first on Usersnap Blog.

Customer feedback examples from 10 leading companies – Google, Facebook, Amazon…

on . Posted in Blog

How-to-collect-customer-feedback_-examples-from-10-leading-companies

We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process. What to take note on these customer feedback examples You want to be careful when asking […]

The post Customer feedback examples from 10 leading companies – Google, Facebook, Amazon… appeared first on Usersnap Blog.

25 Screen Capture Tools To Speed Up Web Project Communication

on . Posted in Blog

25 Screen Capture Tools

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.  As per studies, 90% of information entering the brain is […]

The post 25 Screen Capture Tools To Speed Up Web Project Communication appeared first on Usersnap Blog.

How To Measure UI/UX Design Impact On Business (+ Our Own Experience)

on . Posted in Blog

How To Measure UI/UX Design Impact On Business | Usersnap Blog

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? Or how would UI/UX contribute to business growth?  Here at Usersnap, […]

The post How To Measure UI/UX Design Impact On Business (+ Our Own Experience) appeared first on Usersnap Blog.

3 Surefire Ways To Enhance Your Customer Experience

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Boost your business growth with the outstanding customer experience and build products your customers will love. We’ve entered the era of the customer.  The SaaS market is getting more and more crowded every year, consumer expectations are getting higher and higher and the voice of the customer is louder and louder.  Customers have gained unprecedented […]

The post 3 Surefire Ways To Enhance Your Customer Experience appeared first on Usersnap Blog.

25 Screen Capture Tools To Speed Up Web Project Communication

on . Posted in Blog

25 Screen Capture Tools

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.  As per studies, 90% of information entering the brain is […]

The post 25 Screen Capture Tools To Speed Up Web Project Communication appeared first on Usersnap Blog.

How To Measure UI/UX Design Impact On Business (+ Our Own Experience)

on . Posted in Blog

How To Measure UI/UX Design Impact On Business | Usersnap Blog

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? Or how would UI/UX contribute to business growth?  Here at Usersnap, […]

The post How To Measure UI/UX Design Impact On Business (+ Our Own Experience) appeared first on Usersnap Blog.

How to Use Micro-Interactions to Improve Website Experience

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How To Micro Interactions To Improve Website Experience | Usersnap Blog

According to ThinkJar’s customer strategy research, 86% of consumers are willing to pay more for an upgraded experience. As a product owner, UI/UX designer or a marketer, we are all working to optimize the website experience and bring in more customers. But what defines a good experience? What should you improve? How can you measure […]

The post How to Use Micro-Interactions to Improve Website Experience appeared first on Usersnap Blog.

6 Secrets of Improving Customer Experience with Customer Centric Copywriting

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Customer centric copy writing secrets | Usersnap Blog

Why do brands compete to shout “customer centric”? Today, customers want more from brands.   They look beyond the products and, recently, the focus on customer experience has become more accentuated. Writing catchy copies for your marketing campaigns to grab the attention of your consumers is definitely important. But many marketers have forgotten about writing copies […]

The post 6 Secrets of Improving Customer Experience with Customer Centric Copywriting appeared first on Usersnap Blog.

How To Elevate Your Online Customer Service With Screenshots And Annotations

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How to elevate your customer service with screenshots | Usersnap Blog

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. They are often the ones who do not describe their problems accurately and can waste your time. So, how […]

The post How To Elevate Your Online Customer Service With Screenshots And Annotations appeared first on Usersnap Blog.

Save 35% Communication Time on Client Approval with Guestlist from Usersnap

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Usersnap GuestList - Get client approval faster with a streamlined feedback tool

Your clients look to you and your agency for functional, appealing websites. As the creative pro committed to customer satisfaction, you and your company must balance that goal while maintaining an efficient communication flow that allows you and your team to do your best work. When the processes that are in place for feedback and […]

The post Save 35% Communication Time on Client Approval with Guestlist from Usersnap appeared first on Usersnap Blog.

5 Ways to Test and Improve Website Customer Experience

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5 Ways to Test and Improve Website Customer Experience

Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. You roll out the product, but the engagement rates are far lower than you expected. The worst thing is you don’t know why. Any product, whether it’s a website or a service, needs testing to perfect […]

The post 5 Ways to Test and Improve Website Customer Experience appeared first on Usersnap Blog.

10 Ways to Utilize Customer Advocacy in Your Business

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10 Ways to Utilize Customer Advocacy in Your Business

No matter what type of business you’re in, you have to deal with customers. They are, after all, the foundation of your business, without which you would have no business at all. Putting a heavy focus on customer needs will help you in many ways, one of which is to create strong customer advocacy. According […]

The post 10 Ways to Utilize Customer Advocacy in Your Business appeared first on Usersnap Blog.